Resources
Below you will find information about all of the accredited courses we offer. If you are interested in a course that is not listed here, please contact us and we will be happy to discuss.
- NVQ Background
- Business & Administration
- Customer Services
- Cleaning & Support Services
- Learning & Development
- Logistics
- Management
- Sales
- Warehousing
- Teaching
- General
NVQ Background
- NVQ Benefits
- Why should you take study for an NVQ? Find out all the benefits for employers and for learners
Business & Administration
- NVQ in business and administration Level 2
- The NVQ in Business & Administration is aimed at anyone who is involved in a clerical, administra-tive or secretarial role either in the public or private sectors
- NVQ Business and Administration Level 3
- The level three qualification offers a wide variety of subject areas including ICT, management, finance and accounting as well as offering learners the opportunity to import units from other qualifications so as to make it easier to match their NVQ to their job role.
Customer Services
- NVQ Customer Services
- Aimed at anyone who is charged with supporting, assisting and guiding customers
- NVQ Customer Services Level 3
- The Level three award covers mandatory units such as improving service delivery and offers the learner the opportunity to cover additional subjects such as handling complaints and team leading
- NVQ Retail Skills Level 2
- This qualification is aimed at anyone working within the retail sector, covering merchandising, payment processing, stock-taking, customer service and how to maximise sales
Cleaning & Support Services
- NVQ in Cleaning and Support Services
- The City & Guilds NVQ Level 2 qualification is ideal for those either new to the cleaning industry or for those more experienced practitioners who are looking to recognise existing skills.
Learning & Development
- NVQ In Learning and Development
- The NVQ Level 3 in Learning & Development is designed for those who identify and agree learning aims and programmes for individuals and who are developing training sessions for learners
Logistics
- NVQ Logistics - Traffic Office - Level 3
- The NVQ Level 3 deals with all of the core activities within the traffic office role including routing and scheduling of loads, assessing the suitability of delivery points and quoting for transportation of loads as well as soft skills such as health and safety and customer service
- NVQ Logistics Level 2
- The NVQ Level 2 in Logistics is a suite of three awards enabling learners to gain a thorough understanding of all things logistics, one of the largest industries in the UK
- NVQ Logistics - Traffic Office - Level 2
- The NVQ Level 2 is aimed at anyone working in a Traffic Office role within any type of organisation
- NVQ in Carry and Deliver Goods
- Skills for Logistics have developed a range of NVQ/SVQs for the road freight industry including driving, ware-house work and traffic office duties.
Management
- NVQ Management Level 3
- This qualification aims to give participants an opportunity to develop their management performance, become more effective and to progress their career
Sales
- NVQ Sales Level 2
- The Sales NVQ Level 2 covers all aspects of the sales process from lead generation through to delivery processing and would benefit anyone who is responsible for either developing new business or maintaining existing clients
- NVQ Sales Level 3
- Taking it
- NVQ Team Leading Level 2
- The NVQ in Team Leading is aimed at anyone who is responsible for motivating and developing their team and for helping them to achieve their goals
- NVQ Telesales Level 2
- The NVQ Level 2 in Telesales is aimed at anyone who is responsible for promoting their business
- NVQ Telesales Level 3
- Taking it
Warehousing
- NVQ Warehousing Storage 2
- The NVQ Level 2 is aimed at anyone working in a Warehousing role within any type of organisation
- NVQ Warehousing Storage Level 3
- As part of a suite of products covering the whole of the logistics industry, the NVQ Level 3 deals with all of the core activities within the Warehousing role including managing receipt, storage and dispatch of loads, auditing stock levels and records and quality maintenance as well as soft skills such as health and safety, customer service and managing workloads
- NVQ Carry & Delivering goods
- Skills for Logistics have developed a range of NVQ/SVQs for the road freight industry including driving, warehouse work and traffic office duties
Teaching
- Preparing to Teach in the Lifelong Learning Sector (PTLLS)
- This Level 3 or 4 qualification provides an introduction to teaching as a step towards licensed practitioner status, either at Associate or Full Qualified Teacher Status
- IAG Support NVQ Level 2
- The level 2 NVQ in Information, Advice and Guidance Support will provide practical training and assessment to staff and individuals who have initial contact or are responsible for maintaining contact with clients, identifying their needs and providing advice and guidance
- IAG Support NVQ Level 3
- The level 3 NVQ in Information, Advice and Guidance Support covers topics such as referral opportunities, use of media and communication.
- Certificate in Teaching in the Lifelong Learning Sector (CTLLS)
- This Level 3 or 4 qualification provides a firm practical foundation for all those in a teaching role, with learners being introduced to the key principals of teaching and learning.
General
- Health and safety in the workplace training
- This ITOL approved Health and Safety training is essential for everyone in the workplace and is absolutely critical for those that act as fire wardens.